We’ve written a lot lately about how Point of Sale is providing the hospitality industry with increased customer engagement.
A few of the major contributors to increasing customer satisfaction is a venues investment in mobile POS tablets and self ordering kiosks.
With POS tablets staff have the opportunity to bring purchasing to the customer, anywhere in the venue.
Self ordering kiosks are also starting to make an impact in Australia and will soon be more common in venues. Providing customers with the opportunity to order at their leisure and it doesn’t have to be in a dining area.
Hotel Management talks more about how these technologies are transforming point of sale systems. Read Hotel Management article.